Privacy Policy

At Spillage Control Sales, operating through spillproofsystems.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.

By using our website and purchasing our spill management products, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide our products and services to you:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses
• Business Information: Company name, business address, industry type
• Payment Information: Credit/debit card details (processed securely by our payment partners), PayPal account information
• Technical Data: IP address, browser type, device information, pages visited on our site
• Communication Data: Correspondence with our customer service team

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for absorbents, spill kits, and other industrial safety products
• To communicate with you about your orders, account, or inquiries
• To provide customer support and respond to your questions
• To improve our website, products, and services based on your usage patterns
• To send marketing communications (where you have consented to receive them)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our terms of service

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill orders and provide requested services
• Legitimate Interests: Processing for our legitimate business interests while respecting your rights
• Consent: Where you have given clear consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Payment Processors: We share payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to process transactions securely
• Shipping Providers: We share delivery information with logistics companies to fulfill your orders
• Service Providers: We engage third parties to provide services such as website hosting, analytics, and marketing
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred

We require all third parties to respect the security of your data and to treat it in accordance with the law. We do not sell your personal data to third parties.

5. International Data Transfers

As we serve customers globally (excluding Asia and some remote regions), your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All payment transactions are encrypted using SSL technology
• We regularly review our security measures to protect against unauthorized access
• We limit access to your personal data to those employees and partners who need to know
• We retain your personal data only for as long as necessary to fulfill the purposes we collected it for

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate information
• Erasure: The right to request deletion of your personal data
• Restriction: The right to request limiting how we use your data
• Data Portability: The right to request transfer of your data to another organization
• Objection: The right to object to certain processing activities
• Withdraw Consent: Where we rely on consent, the right to withdraw it at any time

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide relevant advertising (where consented)
• Improve our website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect data from individuals under the age of 16. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

11. Contact Us